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+## Puter Support Levels for Repository Updates
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+
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+This document describes issues requiring repository changes;
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+which issues will be fixed by Puter's core team, and which ones
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+will be fixed if the community makes a contribution.
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+
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+This document is not "law". It is provided only as a helpful guide
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+on what to expect.
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+
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+### Level Glossary
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+
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+| Name | Description |
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+| ---- | ----------- |
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+| Core | Core developers will fix this |
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+| Community | We will accept contributions to fix this |
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+| Mixed | Core developers will fix this if it's currently a priority |
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+
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+### Issues and their Levels
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+
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+| Issue | Priority |
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+| ----- | -------- |
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+| Security vulnerability | Core |
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+| Breaking change to SDK or API | Core |
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+| Bug in service in CoreModule | Core |
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+| Bug in a built-in app | Core |
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+| Login/init failure in Docker on `release` branch | Core |
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+| Login/init failure in Linux or OSX | Core |
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+| Login/init failure in Docker on `main` branch | Mixed |
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+| Login/init failure with specific configuration | Mixed |
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+| Login/init failure in Windows | Community |
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+
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+
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+## Puter Support for a Particular Deployment
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+
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+If you experience issues on a self-hosted deployment we're here to
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+help. Some issues are related to configuration or environment, so
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+we may only be able to help in a limited capacity. Issues related
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+to data loss, data corruption, or security will have higher priority
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+over other issues with particular deployments.
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